Cool Tools Reviews

Ease of Use: Cool Tools offers user-friendly tools and supplies for various crafting needs, making it easy for artists to find and utilize the necessary materials.

Quality of Data and Reports: The tools generate high-quality data, and the ease of generating reports and exporting data to statistical software is a significant advantage.

Product Variety: Cool Tools provides a wide range of products for metal clay artists, traditional metalsmiths, polymer clay artists, and enamelists, including metal clay, quality stamps, templates, textures, molds, and more.

Fast Shipping: The company is known for its fast shipping, ensuring that customers receive their orders promptly.

Learning Resources: Cool Tools offers a great assortment of quality-made learning videos, which can be very helpful for artists looking to improve their skills.

Return Policy: Cool Tools has a return policy where most items can be returned for a refund or store credit, although some items like metal clay products and special orders are non-returnable.

Woman-Owned Business: Cool Tools is a woman-owned, small business with a rich family history dating back to 2004.

Innovative Products: Offers hundreds of tools specifically designed for metal clay, including Slik, Claymate, clay hydrators, clay rolling frames and rollers, drying forms, textures, and more.

Anti-Stick Product: The Coolslip anti-stick product is one of their most popular and best-known products, helping artists work with metal clay more efficiently.

Educational Resources: Provides a wealth of reference information online, including instructional videos to educate artists on new techniques and projects.

Certification Support: Supports unified certification of metal clays that is not brand-specific, aligning with the goals of organizations like AMCAW.

Customer Support: Offers free shipping on US orders over $125 and a 30-day return policy for Cool Tools Brand Metal Clay.

Versatile Mediums: Combines metal clay with other mediums like resin, dichroic glass, polymer clay, leather, and enamels, offering artists a wide range of creative possibilities.

Special Offers: Provides discounts for artists who are also supporting the vision of shaping the future of metal clay by becoming AMCAW members.

Non-Returnable Items: Some items, such as metal clay products, kilns, torches, Flex Shaft Machines, books, DVDs, and special orders, are non-returnable.

Shipping Charges: Shipping charges are not refundable, and store credits expire after one year.

Limited Customer Reviews: Cool Tools has no customer reviews on the Better Business Bureau (BBB) profile, which might indicate a lack of feedback from customers.